Joseph Mbai Bisso
Product Designer
1635, La Tour-de-Trême, CH.About
Dynamic Product Designer with recent freelance experience in human relations application development, adept at driving UX strategy and product decisions through data-driven insights. Proven ability to enhance user experience and optimize product features, complemented by strong interpersonal, operational, and technical skills gained across diverse professional environments including hospitality and industrial settings.
Work
Freelance
|Product Designer
La Tour-de-Trême, Fribourg, Switzerland
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Summary
Led freelance product design initiatives, focusing on application functionality and user experience within the human relations domain.
Highlights
Managed weekly client reporting and follow-up meetings, ensuring alignment and progress on product development initiatives.
Spearheaded the redesign of the core feature for the 'Cray Cray - Daily' application, significantly enhancing user engagement and functionality.
Conducted A/B tests and Mixpanel reporting, leveraging weekly iterations and quantified user impact to inform design improvements.
Directed UX strategy and actively participated in product decision-making, contributing to a user-centric development approach.
Hôtel de Ville de Broc
|Server
Broc, Fribourg, Switzerland
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Summary
Provided efficient and high-quality table service in a dynamic restaurant environment, ensuring exceptional customer satisfaction.
Highlights
Managed service for approximately 30 tables across dining room and terrace, contributing to serving up to 60 covers per day in a two-person team.
Processed customer orders accurately and efficiently, including basic wine and dessert recommendations, and managed POS cash transactions.
Maintained a high standard of customer service, enhancing guest experience through attentive and professional interactions.
Armée Suisse
|Recruit School Trainee
Switzerland, Switzerland
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Summary
Completed intensive military recruit training, developing discipline, teamwork, and adherence to rigorous operational standards.
Highlights
Engaged in comprehensive military training, fostering discipline, resilience, and problem-solving capabilities under pressure.
Collaborated effectively within a team environment, demonstrating strong interpersonal and communication skills essential for mission success.
Adhered strictly to safety regulations and operational protocols, maintaining high standards of conduct and performance.
Premio Partner Pneu Discount Chandoline SA
|Tire Technician
Sion, Valais, Switzerland
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Summary
Performed efficient tire mounting, balancing, and inventory management during peak season, ensuring high-quality service.
Highlights
Executed mounting, dismounting, and balancing of approximately 20 tire sets per day during high season, maintaining high efficiency.
Monitored stock levels, conducted quality control, and managed inventory rotation, ensuring optimal availability and organization.
Collaborated effectively in a two-person team, strictly adhering to workshop safety regulations and operational procedures.
Education
R. MORAND & FILS SA
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Apprenticeship
Metal Construction
Courses
Gained expertise in metal fabrication processes including cutting, assembly, and welding of steel, stainless steel, and aluminum.
Developed proficiency in on-site installation techniques and precise interpretation of technical blueprints.
Acquired practical skills in structural metalwork, ensuring adherence to quality and safety standards.
Ecole des Métiers, Fribourg
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Vocational Training
Metal Construction
Courses
Metal Construction Techniques
Technical Drawing
Welding Fundamentals
Ecole primaire et secondaire, Charmey - Bulle
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Primary and Secondary Education
General Studies
Courses
General Curriculum
Languages
French
English
German
Skills
Product Design & UX/UI
UX Strategy, A/B Testing, Mixpanel Reporting, User Impact Analysis, Feature Redesign, Product Decision Making, Human-Centered Design, Application Development.
Technical Skills
Metal Fabrication, Welding (Steel, Stainless Steel, Aluminum), Assembly, On-site Installation, Blueprint Reading, Tire Mounting & Balancing, Quality Control, POS Systems.
Operational & Business Skills
Client Reporting, Customer Service, Sales, Inventory Management, Stock Control, Cash Handling, Process Optimization, Safety Compliance.
Soft Skills
Teamwork, Communication, Problem Solving, Client Relations, Discipline, Adaptability, Attention to Detail, Cross-functional Collaboration.
Software
Office 365.